State Farm® Insurance Agent Melanie Bakala

"This office has a high attention to detail and really cares about their clients. I just relocated from Colorado to Washington, which means renters insurance and auto policies must be updated. Not only did they walk me through the process and get those policies completed in a timely manner, I got a special call from Cara to go over all of my coverage a few weeks later, including separate life insurance policies I had and simply to review everything for common sense and good quality of coverage. I was never pressured to purchase anything, in fact, I genuinely felt the desire to get me the best coverage at the lowest possible rate. Highly recommend this office."

"Cara Angell is very easy to work with she is very knowledgeable and helpful to understand the policy information. She was able to help me save on my car insurance payment. Great gal! 👍"

"The agency folks are very easy to work with and are very knowledgeable about all types of coverages that was needing. Special thank you to Lola for all you attention to my needs."

"Working with Anna today was great. Made a change, got a phone call letting us know it was taken care of and emailed us all the confirmations. Anna makes the process easy!"

"Great customer service! I just switched and saved quite a bit on both our homeowners and vehicle coverage."

"Good service"

"Joshua was really helpful and gave me good advice. I appreciate that Joshua took the time to go over my policies with me to make sure all my bases are covered. I highly recommend this office!"

"Gary gave me all of the information I needed to add my newly minted drivers license granddaughter to our policy. Joshua helped us seal the deal when we returned and brought the documents Gary had suggested we bring. It was a pleasure to deal with both of these people."

"I am writing a review about the exemplary service that I received from Nicole at State Farm, Shelton. She has a great demeanor, a professional tone and she helped me to try and save some money on my auto policies. I am very pleased with my experience with Nicole!"

"Nicole was quick in response and action in our insurance change. The process was so simple, I thought to myself it couldn't be complete, but it is! Thank you, Nicole!"

"I had a great experience with Gray McCoy from State Farm yesterday. I recently learned that I was paying an insane amount on my house insurance. Through Gray, I was able to drop my yearly cost by almost 2000 dollars while quadrupling my coverage. To top it off I was able to bundle my auto insurance and cut my monthly price in half. A huge thank you to Gray and the team at Dtate Farm!!"

"Kathy is great to work with, patiently covered all my questions and cut my homeowners policy in half!"

"A very professional yet friendly review of our home and auto insurance policies to date. She was friendly, knowledgeable, and helpful in every aspect of our conversation. Highly recommend State Farm"

"Kat Peterson answered my questions thorough and used excellent examples."

"We were long-time State Farm customers but decided to see if “the grass was greener” elsewhere. Spoiler alert: it wasn’t. Not even close. After that experience, we found ourselves right back at Melanie Bakala’s office with our tail tucked between our legs. From the moment we returned, we were treated with kindness and zero judgment. Mersades helped us through the process, and she was absolutely incredible. She was patient, thoughtful, and thorough, and took the time to explain everything clearly. Not only did she make the experience seamless, but she also helped us save a significant amount of money, even more than before we left. It honestly felt like we never left. The level of service, professionalism, and genuine care is exactly why we should’ve never gone anywhere else. We’re truly grateful for Mersades and the entire team at Melanie Bakala State Farm. Thank you for welcoming us back with open arms. We won’t be wandering again. ❤️"

"Great experience working with my agent, Lola at State Farm. She was awesome— I had a quick question and needed some assistance, and she took care of everything quickly and efficiently. I really appreciate how easy she made the process. Highly recommend!"

"Lola was amazing, helping me get a new home and auto policy going this morning. The process was fast and so easy. She was very respectful and responsive to all my questions, walking me through the entire process. Thank you Lola!"

"Worked with Kat today to get new life policy before my old one sunset or renewed at a much higher rate. She was awesome to work with!"

"I had the best experience with Mercades Emerson! She was very helpful in all my insurance needs! It’s nice to do business in person instead of just over the phone. 😊"

"Lola was wonderful! She actually called me while I was navigating the website, advised me on different options, there was an immediate trust based on her knowledge of different variables. I am so happy to switch from my previous provider."

"Mersades Emerson helped me with a life insurance quote. She was very helpful and answered all my questions. Thank you!"

"Gray and Lola have BOTH been AMAZING to work with - super efficient, super helpful, thorough and so friendly!! We are really happy with State Farm and customer service exhibited by Gray and Lola keep us coming back!! Thank you!!"

"Great direct phone access, was referred to state farm from a friend, friendly, knowledgeable, same day new homeowners policy at a good price!"

"Made switching to my own insurance for my car easy and got me a great price."

"Nicole was super responsive, helpful and concise. She made sure I understood my options which allowed me to make an informed decision. Great customer service!"