State Farm® Insurance Agent Melanie Bakala

"Kat Peterson did an excellent job of adding a new truck onto our policy! She was efficient, friendly, and made the process easy and quick. Thanks, Kat!"

"Josh and Mersades were so incredibly helpful and reduced our bill by $100 while maintaining great protection. I love how honest they were about the rate increases and showed us so many options for other savings to take part in in the future!"

"Thank you to Mersades all of the help through this process! I had so many questions due to this new being a new experience, but you made me feel at ease and I knew I was making the right choice. Thank you to State Farm for the awesome student discounts!"

"Joshua O, Paul and Lola are all friendly, professional and caring! They were patient as I asked lots of questions and even provided answers to questions I didn't know that I should be asking! After a thorough review of our home and auto insurance, Joshua was able to double my liability coverage for only $10 more a month! Paul and Lola were able to help me navigate a sticky situation with a used car I recently purchased. Their inexpensive solution gave me the piece of mind I needed to enjoy the long road-trip we took the car on. Keep up the great job!"

"I was assisted by a kind representative, Joshua Olson was a great help while I made some changes to my account, I appreciated the time he took to explain all the changes so I was not confused by the time I left."

"Excellent service with mersades and Kat they were very helpful and nice to me they explained everything good in person and thru the phone too! Such nice people :)"

"We had Mersades help us with a new Rental policy. After talking with her and going through all our scenario we ended up moving our Primary home and Auto to State Farm! Mersades was so patient and walked us through all our options. She was so amazing!! I HIGHLY recommend just giving her a call so see what she can do for you! She was able to save us over $5,000 between all of our policies! Thank You Mersades! We look forward to you being our point of contact!"

"Paul was a very helpful and friendly agent. He assisted me in adding a vehicle to my coverage, and was thoughtful and caring when he learned the vehicle was my father’s, who recently passed. He contacted my father’s agent in Minnesota and informed me he would continue some extra research to make sure I got the best deal. He was comfortable asking a fellow colleague for some additional information, and Lola responded professionally. The collegiality they shared was obvious, and if I could, I’d give Lola 5 stars as well. Great visit that answered my questions and met my needs. Part 2 Needed to return and finish some business. Paul immediately welcomed me to his desk, took care of business efficiently, and sent me on my way. Great service."

"Lola goes above and beyond to provide thorough and accurate information and is awesome to work with."

"Lola is an excellent State Farms agent. She is friendly and efficient, and she gets the job done."

"This was my first time looking around for car insurance and Joseph was so helpful! He took the time to find the best quote for me, worked around my work schedule, and answered any questions I had. So appreciated, Thank you Joseph from State Farm!"

"By now ive been helped by many individuals at bakala state farm, I wanted to make a shout out to Joshua Olson, Lola Vazquez, Cara Angell and Kat Peterson from recent and past times assisting questions ive had, and issues needing their assistance. Joshua helped me this week when I had some questions about the process of getting repairs/figuring out the totalling process of my vehicle, he didnt have the answers and he found them for me without hesitation to ensure I was informed, and showed genuine care about building a good relationship with customers, I was very happy to have his help. Lola helped me today to notarize my paperwork before sending it back to the claims department, as well as putting together a rough quote for a vehicle I may decide to put on the road until I can buy a new car. This group is genuinely helpful, and I appreciate the character of the individuals working here."

"Lola was great to work with! I would recommend her."

"Lola is so easy to work with and genuine. Thanks for all the help!!"

"I had a bad experience with State Farm years ago that has caused me to never want to come back. After talking with Lola, she has instilled my confidence to further pursue quotes and possibly return as a customer and bring all my lines with me. Thank you so much Lola for your expertise and I look forward to continue moving forward with you and State Farm :-)"

"Kathy was very helpful giving me a Homeowner’s quote."

"A+ service! Lola was very helpful in dealing with my mortgage lender and was willing to wait on the phone with me while waiting for the mortgage statement to arrive in her inbox. All in all, not like other experiences I have had with insurance companies. This agent went the extra mile to take care of me."

"She did a great job and dealt with my aunt’s weirdness."

"Lola was absolutely terrific! She helped me out with the right answers and helped my family with exactly what we needed."

"Mercedes took the time to review my policies and explained everything in detail. She was very, very helpful."

"Very professional, easy to ask questions and gives straight forward answers. Stayed after hours to help me with my needs. I look forward to continuing doing business here. Thank you for all the help and support."

"Worked with Joshua Olson and he was outstanding"

"Lola was great and super nice. Thank you for your time."

"Cara Angell makes State Farm the best Agency in Olympia to deal with. Her way to present the product she is selling will encourage every customer to buy it. Cara is an excellent customer service representative. She treated customers with respect and she is very courteous."

"Kat Peterson was super fast and helpful! I have been with State Farm for years and appreciate their thoughtful, hassle free customer service! Thanks so much Kat!"