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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Gilroy

April 24, 2024

5  out of  5 rating by Robert Gilroy
"Lola was very, very helpful and efficient during my visit. Could not have asked for better service. She certainly deserves 5 stars!"
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Jack Skellington

April 23, 2024

5  out of  5 rating by Jack Skellington
"Kara was perfessional,superhelpful,and quick to resolve the occuring situation,5 stars all the way 🤙"
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Ronald Huffman

April 23, 2024

5  out of  5 rating by Ronald Huffman
"This here is an agent that knows her job.Melanie was so helpful on getting me insurance. They weren't the cheapest but the confidence and knowledge that I received is worth it.we need more people like melanie.Ive never gotten insurance b4 and she was very clear that made sense to me on what to do. Thank you State farm has one he'll of an employee. Keep up the good work. Ron huffman"
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Rick Ricker

April 23, 2024

5  out of  5 rating by Rick Ricker
"We have had State Farm for a few years now and Lola has been an amazing addition to the team. Every time we have been in the office she always has a smile on her face and is always willing to help . If she doesn’t know she gets the answer quickly. Great job Lola."
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rebecca vicha

April 22, 2024

5  out of  5 rating by rebecca vicha
"Ben great help in getting us RV insurance. . Always friendly"
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Joseph Moore

April 19, 2024

5  out of  5 rating by Joseph Moore
"Lola did a great job getting me a auto policy up and running on my new car, she was very friendly and helped work out a plan that would work well with my budget"
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Montana Cain

April 19, 2024

5  out of  5 rating by Montana Cain
"Lola Vasquez is a very great employee."
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Tash Johnson

April 19, 2024

5  out of  5 rating by Tash Johnson
"I recently got home and car insurance through this office and was very pleased with the experience. It really seemed like Kathy Bader cared about me. I have never gotten insurance through a local office before, instead just using websites. Maybe I have been missing out! Anyways, so far, so good and I feel a great deal of confidence that I got the best deal and the best coverage. I can't remember the last time I was please about spending money on something intangible."
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Vince Brown

April 11, 2024

5  out of  5 rating by Vince Brown
"Had been looking for insurance for a long time, was surprised when Cara reached out with a quote that was fantastic, after working with her we are able to get great insurance at a great price, and was able to work with a partner who treats you as a partner."
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Kelsey Lindblom

April 11, 2024

5  out of  5 rating by Kelsey Lindblom
"Kathy is THE best! She was so helpful and I enjoyed talking with her. She really took the time to help us with a lot of types of insurance."
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Pam Murphy

April 11, 2024

5  out of  5 rating by Pam Murphy
"Called today to add a new car to our policy. Got excellent, efficient, kind and helpful service from Waylon!! Thanks Melanie & team ."
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Gregory Texeira

April 5, 2024

5  out of  5 rating by Gregory Texeira
"I used this office primarily to get comparisons, and was impressed how Cara Angell provided such personal attentiveness to us. Her enthusiasm and dedication in providing these quotes reflects more than just professionalism. She is just an incredible asset to this office."
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Kittie Peterson

April 2, 2024

5  out of  5 rating by Kittie Peterson
"had phone appointment but by mistake went to Shelton office and was helped by Lola Vazquez. Very helpful and days later when I had questions about e-mails and mail received Lola explained all to me in a very professional and helpful way. We actually both ended up laughing. Very refreshing, enjoyed our visit and phone calls. M.P."
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don tripp

March 29, 2024

5  out of  5 rating by don tripp
"Ben Johnson did an excellent job of helping me navigate thru the world of auto insurance. Ben was able to answer all of my questions, e-mail copies of my insurance card and provide information and help with my request for emergency roadside service. The world needs more Bens, Thank you."
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Sean Lewis

March 26, 2024

5  out of  5 rating by Sean Lewis
"Darya was very helpful in explaining the costs and what my policy meant. I also appreciated being able to handle this process over email as I like to have written information on hand. I appreciated her time and patience in handling my questions and her repsonses were clear as well as concise."
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Gustav Sculptor

March 26, 2024

5  out of  5 rating by Gustav Sculptor
"Straight to the point helpful. Cara Angell made it easy."
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Teresa Nylander

March 20, 2024

5  out of  5 rating by Teresa Nylander
"Kathy B. was a delight to work with as she helped us figure out the type of coverage that we needed. She answered our questions promptly and added good advice. We would definately recommend her to anyone who needs insurance."
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Trevor Price

March 20, 2024

5  out of  5 rating by Trevor Price
"I was having difficulty finding insurance for my company, and then I crossed paths with Cara Agnell, and BAM. She was inquisitive about my situation, reviewed past policies, contract terms, and listened to me rant about the joys of insurance. Didn't just throw a bunch of forms at me to fill out that I didn't understand. She was personable, professional, and helped me understand what I needed to do and the types of insurance I would need to bind for my type of work. I have full confidence that should something go wrong, I can call Cara in this Bakala State Farm branch and learn what I need to know! Thanks for your hard work and help!"
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Mike Conn

March 18, 2024

5  out of  5 rating by Mike Conn
"Excellent service from Kat today taking care of me!"
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Tom Evans

March 18, 2024

5  out of  5 rating by Tom Evans
"Kat Peterson did a great job of providing information on umbrella coverage. I asked if I needed more PD/BI coverage and she did a great job of answering my concerns. Thanks Kat. Tom Evans"
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Vernon Washington

March 16, 2024

5  out of  5 rating by Vernon Washington
"I've been a client of Melanie's for a few years. I received a call to schedule a review of my policy from Annetta Miller. I informed her that I had moved to Idaho and she immediately calmed my fears that I could stay with Melanie. From the start of making the appointment, she was very helpful( I recently moved to Rupert Idaho from La Conner WA and was thrown off by the 1 hour difference in time lol). Annetta was on time and explained my policy in such a way that even a 5 year old would've understood. I showed the chart to my Fiancé who is with USAA(we're both veterans) and she saw I had a better deal than USAA had to offer and want to talk to Annetta about us bundling. Thanks Annetta for your help and insight. I'm looking fwd to speaking with you again soon."
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Penny Waples

March 14, 2024

5  out of  5 rating by Penny Waples
"Lola Vasquez has been so helpful changing our policies to State Farm. I appreciate her."
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Micah Brunner

March 6, 2024

5  out of  5 rating by Micah Brunner
"We discussed life insurance possibilities with Cara Angell and were so impressed with her knowledge and guidance! She helped us find the best plan for us. No pressure, just info tailored to our needs presented in an understandable way. She also went over our current homeowner's and car insurance coverage and will be helping us make very low-cost adjustments that are incredibly beneficial. I highly recommend Cara and this office!"
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Terry Wright

March 4, 2024

5  out of  5 rating by Terry Wright
"Thank you Ben, very helpful"
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Gagan Brar

February 29, 2024

5  out of  5 rating by Gagan Brar
"I was shopping for a new auto policy and i am glad Kathy Bader took my call. She was nice, knowledgeable, super helpful, friendly and extremely patient with me throughout the process. I highly recommend her and Melanie Bakala State Farm."